1. Our shop reserves the right of your purchasing within 48 Hours* since the day specified in your order list.
* If our shop has not received proof of payment yet, we ask for permission to cancel your order and stop any process immediately.
2. We only accept Stripe on payments online store for all orders. In addition we also accept the credit/debit card payment to Stripe payment service. Customer may have to apply for an account with Stripe, before using credit/debit card to make a payment.
* To ensure that your transactions are secure and we can examine immediately.
• We do not store your credit/debit card information on our servers.
3. Only regular priced items. (Gift Sets and Accessory items) • We’ll gladly accept returns and exchanges in the case of a damaged item or incorrect item received.* Customer can contact us within 48 Hours of receipt and Return item within 30 Days. (Customer is responsible for return shipping fees.) Please notify us via email with detailed pictures to proof with Order ID information. The items must be unopened/unused and in the original packaging. • In the case of lost item delivered.* (by performing search for the tracking number and your tracking information package cannot be found.) We accept returns and exchanges or replacement item with the same rate.
• Our returns and exchanges policy lasts 30 days. If 30 days have passed since your purchase and you haven’t made a request to return or exchange, we can’t offer you return or exchange items.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Our shop reserves the right to all sale items are Non-refundable in all cases.
4. Only Collection items. Since all items are handmade products, takes a long time to process and products are limited editions, that if the customers have any problems with the products, so all items are non-exchangeable immediately. Our shop reserves the right to all sale items are Non-returnable, Non-exchangeable and Non-refundable in all cases.
Additional Non-returnable, Non-exchangeable and Non-refundable items:
• Gift cards
• Digital downloads
5. Our shop reserves the right of shipping process all products available only to customers has been confirmed and the transaction has been completed.
• Period of time and Packing process within 1-7 days depending on the schedule for that month and the number of orders.
• Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
• Full Payment is required for order to confirm process.
